[Cardiofurb]

As a JuJutsu instructor we teach maximum damage minimum effort. Apply this theory to the everyday life of the service provider and you get the following. If your company does prevenative maintenance then what you really want are equipment deatilers or cleaners. These people are not as qualified as a "technician" but they do provide a great service in that they clean lubricate tighten and give good *****. The "tech" if your company allows could have a lead man in a small "gas saving" car or truck. His job would be to drive in advance to diagnose probems and hit perhaps 10 to 15 jobs a day generating a repair parts and what or where the problem is list. Next you would send guys out to get in and go straight to the problem and get on to the next job. The lead guy always stays ahead of the diagnosis situation. This way your trucks have what they need and perhaps just a little more. I dont know about you guys but I have had to make too many return trips because I can not always predict what the problems will be when I havent been to the club yet, and reliying on the club owner to give a proper descriptipon of the problem is risky at best. Sending a light weight lead technician to get to the bottom of the situation accurately is a wonderful non waste of time. One advantage is wages. Pay the lead tech (the guy diagnosing the situation giving direction) more money and an incentive program to stay ahead of the lessor paid "installers" the "installers" are techs just not as skilled as the diagnostic specialist on staff. Anyway I hope this is of use and not a waste or your valuable reading time. My expirence came from necessity. As equipment dircetor for 22 clubs with over 2 million dollars worth of cardio equipment I had to think out side the box if you will. the above mentioned program was a great sucess. Again I hope this helps and remember Maximum Damage Minimum Effort, WHY NOT?