[atpands]

Could be an issue inside the resistance motor. Does it feel normal at low resistance? Get on the machine and start striding and then try to stop it quickly. Does it feel like it tries to keep going...in other words, are you able to stop it easily? Try it both with, and without resistance. With that resistance motor, sometimes you can hear the winding as you adjust resistance levels. Do you hear it? If you can stop the machine easily, there may be a problem with the drive belt. It has either come off of the idler pulley or something else. You gotta open it up and see. Let me know